works

CRM Platform Enhancement

Enhanced an existing CRM platform for a healthcare provider, optimizing patient data management and communication.

CATEGORY

Healthcare CRM Solution

CLIENT

NovaHealth Clinics

VISIT

Overview
The CRM Platform Enhancement aimed to streamline patient interactions and data management. Our team updated and expanded functionalities for improved clinic-to-patient communication.

Key Features

  • Patient Management Dashboard: Created a central hub for patient information.
  • Communication Automation: Integrated SMS and email reminders for appointments.
  • Security Upgrades: Ensured patient data security by implementing HIPAA-compliant protocols.